• [Professionals only] How do I pay for my registration?

  You can pay your registration by credit card via PayPal, without a PayPal account, by following the payment link received by email or by connecting to your personal space. You can also pay by bank transfer by contacting the registration team via accreditations@seriesmania.com. Do not hesitate to subscribe to our Newsletter and to follow us on social networks !Popular

• [Professionals only] What does my accreditation give me access to?

  Your registration gives you access to all the events of the Forum at Lille Grand Palais (except for the Festival Pro Access accreditation), online on Series Mania+, as well as exclusive access to the Festival screenings. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (https://fr.linkedin.com/company/festival-seriePopular

• [Professionals only] Where can I get my access badge?

  Once your accreditation have been validated and the payment is processed, your badge will be available on your personal space in "My badge to print". It is mandatory to print it before the event. Badge holders will be available on site. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (https://fr.linkedin.com/company/fesSome readers

• [Professionals only] Can I exchange my online registration for a physical registration?

  Your request must be justified and addressed to accreditations@seriesmania.com . If your request is accepted, you will have to pay the difference in price between the two registrations. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter Youtube (https://www.youtube.com/chaSome readers

• [Professionals only] I am registered, how can I get access to the screenings?

  You just have to show up more than 30 minutes before the beginning of the session with your badge :) Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter Youtube (https://www.youtube.com/channel/UC7bWmpWjh2w83w93vSome readers

• [Professionals only] Do I have access to the Festival with my registration?

  With your Forum registration, you have priority access to all screenings and conferences of the Festival. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter Youtube (https://www.youtube.com/channel/UC7bWmpWjh2w83w93vSome readers

• [Professionals only] How do I get press registration?

  You must go to registrations page and apply for press registration, which will be examined by our press agency. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter Youtube (httSome readers

• [Professionals only] How do I know if my registration request has been sent?

  If your registration request has been sent, you will receive a confirmation email. If you have not received anything, check your spam folder. Do not hesitate to subscribe to our Newsletter and to follow us on social networks!Some readers

• [Professionals only] I have paid but I don't have a confirmation email.

  As long as your personal space offers you to make your payment, it means that it has not been made. Wait a few minutes and try again. Our system prevents any risk of double payment. In case of doubt, check your bank accounts and contact us at accreditations@seriesmania.com if you notice any anomaly. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (https://fr.linkedin.com/compSome readers

• [Professionals only] I don't have a PayPal account

  You can pay your accreditation via PayPal without a PayPal account, just click on 'pay by credit card' when you are on the PayPal page and follow the instructions :) Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn TwitterSome readers

• [Professionals only] Can I get registrations for my collaborators?

  You can add registrations for your collaborators when you apply for your own registration. Just click on "add an additional accreditation" and fill in their name, first name and email address. Each person will then have to complete their informations on their personal space. You can add as many people as you wish. Be sure to make the request in the name of a person who will actually participate in the Forum. Do not hesitate toSome readers

• [Professionals only] Can I exchange my physical registration for an online registration?

  Your requests must be justified and sent to accreditations@seriesmania.com before March 11, 2025. If your request is accepted, the difference in price between the two registrations will be refunded. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter Youtube (https://www.youtSome readers

• [Professionals only] I had planned to come only one day but I want to stay longer, is it possible?

  You can exchange your Daily Pass for an Industry registration, but you will have to pay the difference between the two registrations. Your request should be sent to accreditations@seriesmania.com. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter (htSome readers

• [Professionals only] My registration has been refused. How can I follow the Festival?

  The Festival is accessible to everyone, so you can always go to the Festival, you just have to go to the screenings or conferences with or without a reservation (free) online. However, you will not have access to the Forum at Lille Grand Palais Do not hesitate to subscribe to our Newsletter and to followFew readers

• [Professionals only] I can no longer attend, can I request a refund of my accreditation?

  Requests for refunds are subject to the discretionary judgement of the association. They must be justified and sent to accreditations@seriesmania.com before March 11, 2025 . For online accreditations, no exchange request will be considered after the first connection to the Platform. Refunds accepted by the association will be paid after the Festival by bank transfer, with a deduction of 10% of the amount including VAT for administrative costs. Please see our Terms and Conditions for more infFew readers

• [Professionals only] If the Forum is cancelled, will I be refunded?

  In case of cancellation of the Forum due to the health situation, your accreditations will be refunded, except for online accreditations. However, the association will not cover any additional costs or compensation of any kind (cancellation insurance, transportation, hotels, parking, etc.). Do not hesitate to subscribe to our Newsletter and to follow us on social netFew readers

• [Professionals only] I forgot my password.

  To reset your password, simply go to the login page of your personal space and enter your email. You will then receive an email to reset your password. It happens that the password recovery email arrives in spam. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (httpsFew readers

• [Professionals only] I have a registration for three days but I will not be able to stay that long, can I change my registration?

  You can change your Industry registration for a Daily Pass, and you will be refuned for the difference in price between the two registrations. Your request should be sent to accreditations@seriesmania.com. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn TwiFew readers

• [Professionals only] Can I pay for the different registrations separately?

  Yes, you simply need to click on the name of the person you want to pay for then click on "Paying for my accreditation". Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter YoutubeFew readers

• [Professionals only] How do I add someone to the registrations I manage?

  You can add accreditation holders if they are part of your company by clicking on the green button "Add an accreditation holder" and select a person from the list or click on "Add a contact" if they do not own an account yet. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn TwitterFew readers

• [Professionals only] How can I remove an accreditation holder?

  You can dissociate a registrated person at any time by clicking on the button "Make this account independent", next to their name. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter YoutubeFew readers

• [Professionals only] How can I change the person who receives e-mails?

  You can either decide to direct all e-mails to the accreditation holders administrator, or to the accreditation holder themselves by clicking on their profile, then "My profile" and to select your preference. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter Youtube (https:/Few readers

• [Professionals only] Do I have access to the Forum with my registration?

  Every registration (Industry, Talent, Daily Pass) gives an access to Series Mania Forum, except for the Festival Access Pro accreditation that only grants an access to the CCI Grand Lille for the networking Happy Hours everyday from March 21 to 28 from 5 to 8 PM (except on March 24), in addition to a priority access to all screenings and conferences of the Festival. Do not hesitate to subscribe to our Newsletter and to follow us oFew readers

• [Professionals only] What is an account manager?

  The account manager is able to manage several accreditations from the same company and handle their agenda, personal information or proceed to their payment. Every person that is linked to an account manager is also subject to a prior validation from our registration department and has a personal account they can access. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (https://fr.linkedin.cFew readers

• [Professionals only] Do I need to be an account manager to purchase additional accreditations?

  No, you can purchase several registrations even if you decide not to be their account manager. You will simply need to answer "No" to the question "Do you want to be designated as an account manager?" and to select the type of accreditation you want to purchase, then fill in the name and e-mail of the person. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (https://fr.linkedin.com/company/fFew readers