• I'm a pro, how do I pay for my registration?

  You can pay your registration by credit card via PayPal, without a PayPal account, by following the payment link received by email or by connecting to your personal space. You can also pay by bank transfer by contacting the registration team via accreditations@seriesmania.com. Do not hesitate to subscribe to our Newsletter and to follow us on social networks !Some readers

• I'm a pro, what does my accreditation give me access to?

  Your registration gives you access to all the events of the Forum at Lille Grand Palais, online on Series Mania Digital, as well as exclusive access to the Festival screenings :) Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter (https://twitter.com/seSome readers

• I'm a pro, where can I get my access badge?

  With your voucher, you can pick up your access badge from March 17 to 24 at the Lille Chamber of Commerce and from March 21 to 23 directly at Lille Grand Palais. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn TwitterSome readers

• I'm a pro, can I exchange my online registration for a physical registration?

  Your request must be justified and addressed to accreditations@seriesmania.com . If your request is accepted, you will have to pay the difference in price between the two registrations. For online accreditations, no exchange request will be considered after the first connection to the Platform. Please see our Terms and Conditions for more information. Do not hesitate to subscribe to our Newsletter and to follow us on sociaSome readers

• I'm a pro, do I have access to the Festival with my registration?

  With your Forum registration, you have priority access to all screenings and conferences of the Festival Séries Mania :) Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter Youtube (https://www.youtube.com/channel/UC7bSome readers

• I'm a pro, I am registered, how can I get access to the screenings?

  All you have to do is show up more than 30 minutes before the start of the session with your badge :) Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter Youtube (https://www.youtube.com/channel/UC7bWmpWjh2w83w93vSome readers

• I'm a pro, how do I get press registration?

  You must go to registrations page and apply for press registration, which will be examined by our press agency. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter Youtube (httSome readers

• I'm a pro, how do I know if my registration request has been sent?

  If your registration request has been sent, you will receive a confirmation email. If you have not received anything, check your spam folder. Do not hesitate to subscribe to our Newsletter and to follow us on social networks!Some readers

• I'm a pro, can I exchange my physical registration for an online registration?

  Exchange requests must be sent to accreditations@seriesmania.com before March 3, 2023. If your request is accepted, you will be reimbursed for the difference in price between the two accreditations For online accreditations, no exchange request will be considered after the first connection to the Platform ! Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (https://fr.linkedin.cSome readers

• I'm a pro, I don't have a PayPal account

  You can pay your accreditation via PayPal without a PayPal account, just click on 'pay by credit card' when you are on the PayPal page and follow the instructions :) Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter YSome readers

• I'm a pro, I had planned to come only one day but I want to stay longer, is it possible?

  You can exchange your Daily Pass for an Industry registration, but you will have to pay the difference between the two registrations. Your request should be sent to accreditations@seriesmania.com. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedInSome readers

• I'm a pro, can I get registrations for my collaborators?

  You can add accreditations for your employees to your own accreditation request. Just click on "add an additional accreditation" and fill in their name, first name and email address. Each person will then have to complete their information on their personal space. You can add as many people as you wish. Be sure to make the request in the name of a person who will actually participate in the Forum and to use a different email address for each person. (https://media4.giphy.com/media/26FPqAHtgSome readers

• I'm a pro, I can no longer attend, can I request a refund of my accreditation?

  Requests for refunds are closed since March 4, 2022. For online accreditations, no exchange request will be considered after the first connection to the Platform. Please see our Terms and Conditions for more information. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn TwitterSome readers

• I'm a pro, If the Forum is cancelled, will I be refunded?

  In case of cancellation of the Forum due to the health situation, your accreditations will be refunded, except for online accreditations. However, the association will not cover any additional costs or compensation of any kind (cancellation insurance, transportation, hotels, parking, etc.). Do not hesitate to subscribe to our Newsletter and to follow us on social neSome readers

• I'm a pro, I have paid but I don't have a confirmation email.

  As long as your personal space offers you to make your payment, it means that it has not been made. Wait a few minutes and try again. Our system prevents any risk of double payment. In case of doubt, check your bank accounts and contact us at accreditations@seriesmania.com if you notice any anomaly. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (https://fr.linkedin.com/compSome readers

• I'm a pro, my registration has been refused. How can I follow the Festival?

  The Festival is accessible to everyone, so you can always go to the Festival, you just have to go to the screenings or conferences with or without a reservation (free) online. However, you will not have access to the Forum at Lille Grand Palais. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (https://fr.linkedinSome readers

• I'm a pro, I forgot my password.

  To reset your password, simply go to the login page of your personal space and enter your email in the orange box. You will then receive an email to reset your password. It happens that the password recovery email arrives in spam. Do not hesitate to subscribe to our Newsletter and to follow us on social networks !Some readers

• I'm a pro, I have a registration for three days but I will not be able to stay that long, can I change my registration?

  You can change your Industry registration for a Daily Pass, and you will be refuned for the difference in price between the two registrations. Your request should be sent to accreditations@seriesmania.com. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (https://fr.linkedin.com/company/festival-seriesSome readers

• How can I change the person who receives e-mails?

  You can either decide to direct all e-mails to the accreditation holders administrator, or to the accreditation holder themselves by clicking on their profile, then "My profile" and to select your preference. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter Youtube (httpsFew readers

• How can I remove an accreditation holder?

  You can dissociate a registrated person at any time by clicking on the button "Make this account independent", next to their name. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter YoutubeFew readers

• Can I pay for the different registrations separately?

  Yes, you simply need to click on the name of the person you want to pay for then click on "Paying for my accreditation". Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter YoutubeFew readers

• What is an account manager ?

  The account manager is able to manage several accreditations from the same company and handle their agenda, personal information or proceed to their payment. Every person that is linked to an account manager is also subject to a prior validation from our registration department and has a personal account they can access. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (https://Few readers

• How do I add someone to the registrations I manage?

  You can add accreditation holders if they are part of your company by clicking on the green button "Add an accreditation holder" and select a person from the list or click on "Add a contact" if they do not own an account yet. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn Twitter |Few readers

• Do I need to be an account manager to purchase additional registrations ?

  No, you can purchase several registrations even if you decide not to be their account manager. You will simply need to answer "No" to the question "Do you want to be designated as an account manager?" and to select the type of accreditation you want to purchase, then fill in the name and e-mail of the person. Do not hesitate to subscribe to our Newsletter and to follow us on social networks ! LinkedIn (https://fr.linkediFew readers